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Xử Lý Sự Cố Giao Hàng
Official
logistics-delivery-issue v1.0.0
Xử lý sự cố giao hàng: sai địa chỉ, hàng hư, giao thiếu, hẹn giao lại.
Support
logistics
delivery
issue
sự cố
giao hàng
0
Installations
0
Executions
—
Rating
—
Avg Time
—
Success Rate
Steps (5)
1
tool_call
trackGọi tool: logistics.track_shipment
2
llm_evaluate
assessLLM evaluate (default)
3
tool_call
deliverGọi tool: conversation.speak
4
tool_call
create_ticketGọi tool: crm.create_ticket
5
tool_call
rescheduleGọi tool: logistics.reschedule_delivery
Inputs & Outputs
Inputs
| Name | Type | Required | Description |
|---|---|---|---|
| tracking_number | string | Mã vận đơn | |
| issue_type | string | wrong_address | damaged | missing_items | delayed | not_received | |
| customer_phone | string | — | SĐT khách |
Outputs
| Name | Type | Description |
|---|---|---|
| ticket_id | string | Mã ticket xử lý |
| resolution | string | Cách xử lý đã chọn |
| new_delivery_date | string | Ngày giao mới (nếu reschedule) |
Thông tin
CreatorPlatform Admin
Versionv1.0.0
Timeout60000ms
Published3/4/2026
Updated3/4/2026
Required Tools
logistics.track_shipment
logistics.reschedule_delivery
crm.create_ticket
conversation.speak
Version History
v1.0.03/4/2026
Initial seed — domain-specific skill