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Chống Rời Mạng Viễn thông
telecom-churn-prevention v1.0.0
Workflow giữ chân KH viễn thông: phát hiện churn → gọi giữ → đề xuất ưu đãi → upgrade gói → khảo sát
Custom
telecom
retention
churn
viễn thông
giữ chân
0
Executions
—
Avg Time
—
Success Rate
5
Skills Used
Workflow Steps (5)
1
greet
Uses skill: greet-customer
2
retain
Uses skill: telecom-churn-retention
3
upgrade
Uses skill: telecom-plan-upgrade
4
end_call
Uses skill: goodbye
5
survey
Uses skill: post-call-survey-scoring
Inputs
| Name | Type | Required | Description |
|---|---|---|---|
| subscriber_id | string | — | |
| subscriber_phone | string | — | |
| churn_reason | string | — | — |
| current_plan | string | — | — |
Outputs
| Name | Type | Description |
|---|---|---|
| outcome | string | retained | churned | callback |
| new_plan | string | — |
Thông tin
CreatorPlatform Admin
Published3/4/2026
Timeout600s
Required Skills
greet-customer
telecom-churn-retention
telecom-plan-upgrade
post-call-survey-scoring
goodbye
Version History
v1.0.03/4/2026
Initial seed — domain-specific workflow